Why does the Telecommunicator always ask me if I want to speak to the officer? I want the officer to handle the issue, not come and talk to me.

Some citizens reporting a problem want to sign a complaint and some do not. Regardless, the police officer will still respond to investigate the complaint, but needs to know if the caller needs to be seen once the investigation is complete. If you do not want to speak to a police officer, simply tell the Telecommunicator and they will let the police officer know.