The West Suburban Consolidated Dispatch Center (WSCDC) is the 9-1-1 center (primary PSAP – public safety answering point) responsible for dispatching police for the communities of Elmwood Park, Forest Park, Oak Park, Park Ridge, and River Forest. WSCDC also dispatches fire/EMS for the communities of Elmwood Park, Forest Park, Oak Park, and River Forest.

WSCDC is the primary dispatch center for MABAS (Mutual Aid Box Alarm System) Division 11 and is a recognized Call Center Partner with the National Center for Missing and Exploited Children and the Missing Kids Readiness Project.

All Telecommunicators are certified Emergency Medical Dispatchers with Priority Dispatch, Inc. and licensed through Loyola Medical Center with the Illinois Department of Public Health and have APCO Public Safety Telecommunicator I certification. All Communications Training Officers (CTO) have their APCO CTO certification. All staff members have completed FEMA National Incident Management System (NIMS) training.

Telecommunicators monitor fire and burglar alarms for approximately one hundred seventy-five (175) businesses in three (3) of the four (4) member communities.

WSCDC is a proud member of IL-TERT (Illinois Telecommunicator Emergency Response Taskforce), an intergovernmental mutual aid program intended to send Telecommunicators to disaster situations in Illinois and throughout the country, as well as provide Telecommunicators to other Illinois 9-1-1 centers that encounter crisis situations.

Our professionally trained and skilled Telecommunicators are ready to answer your call for assistance and dispatch the appropriate resources to meet your needs.